Progress Through Unity


Confidential Close Call Reporting System

As of October 2009, approximately 1,700 NJT employees can confidentially report C3RS – Close Call incidents.

Use a reporting form available at all of the sign-up locations or visit:

  1. What are the boundaries of the New Jersey Transit C3RS program?
    All New Jersey Transit owned and/or operated territory, including the Southern Tier and Pascack Valley Line and Amtrak (excluding Conrail not covered by C3RS).
  2. Will relief crews working within the boundaries be covered by the program?
  3. Are PRT members permanent?
    The union members are appointed by their respective General Chairmen. There is no requirement for periodic replacement but members have been replaced.
  4. What close call events are accepted by C3RS?
Event Category Example
Event occurs frequently with low consequences A run through yard switch, other than main track switch, that does not result in a train accident, improper blocking, or missed repeat of NORAC Rule 241
Event with potential for high consequences Train proceeding beyond its authority in non-signal territory
  1. How do I report a close call?
    • Use a reporting form available at all of the sign-up locations or visit:
    • Report within 3 business days after the event occurs to receive protection from discipline.
    • Complete the close call report form either electronically or on paper.
    • Mail or electronically submit the form to NASA within three calendar days, not counting weekends and Federal Holidays, from the date of the phone call.
  1. What happens after I call in my report?
    • NASA team member who takes your call passes on your report for further analysis to long-time railroaders with special training.
    • NASA conducts a telephone interview with you to learn about the event.
    • NASA determines if the event qualifies as a close call.
    • NASA mails you a receipt with a C3RS event confirmation number to confirm that the report was received, that the event qualifies as a close call, and that you are eligible for protection.
    • NASA de-identifies the report.
    • NASA enters event information into a database, summarizes it, and prepares a report.
    • NASA sends the summary report to the carrier’s peer review team PRT.
    • PRT identifies factors contributing to the accident and recommends corrective action to the carrier.
    • Carrier reviews recommendations and implements corrective action.
    • NASA shares information to close call reporting employee at employee’s request.
  1. Are there conditions for receiving protection?

    Yes. For an employee to receive protection, the following conditions must be met:

    • The employee’s action or lack of action was not intended to damage carrier operations, equipment, and/or personnel.
    • The employee reports the unsafe condition to NASA within 3 business days of noting it, and NASA accepts the report.
    • The employee mails a formal, written close call report to NASA within three calendar days after the phone call.
    • The employee’s carrier has an active IMOU with FRA.
    • The employee violates a law, regulation, or operating rule under a direct order from a supervisor.