Contact Number for State of NJ division of taxation
Message
Kathleen D Perna
NJ Transit
Director Payroll Taxes, Accounting and Deductions
“We have received many phone calls from employees including union leadership regarding their NJ State tax refund, apparently when our employees call the state they are told that it is a NJ Transit issue.
However, this tax refund issue is NOT unique to NJ Transit employees, (see articles and websites below – right click on the link and select “open Hyperlink”).
This is a statewide issue for all NJ employers that the NJ State Dept. of Taxation must address.
This year the state changed their process and implemented several controls to guard against fraudulent tax return/identity theft.
One of the safe guards is to cross check the electronic file of W2’s issued by employers with the tax return filed by employees.
In prior years the state would begin the issuance of refunds prior to the receipt of the W2 file from employers.
NJT transmitted the W3 file with all W2’s timely prior to the regulatory deadline of February 28, 2017, as required by the IRS and all states including NJ, NY and PA,
and we received electronic confirmation of each successful transmission (see attached NJ State specifications for W2 electronic filing with due date February 28, 2017).
FYI – the February 28th deadline has been in place historically for the IRS and all states.
Although it is difficult to discern a pattern, based on the articles below it appears that NJ state did not begin processing refunds until March 1st, and anyone who filed
after March 1st have received their refunds. However, it appears the state did not go back to review and process tax returns for those individuals who filed their tax returns prior to March 1st.
Many of our employees have received refunds and some have not, we have been in contact with NJ State Dept. of Taxation on a daily basis, and have escalated this issue.
However to date we have not received a satisfactory response and continue to press the issue for a resolution so that our employees receive their refunds
http://nj1015.com/new-jersey-d
http://philadelphia.cbslocal.c
Below are some of the tax websites and there chat group where tax filers are complaining about not getting their refunds from the state of NJ;
https://ttlc.intuit.com/questi
http://igotmyrefund.com/forums
http://www.city-data.com/forum