Police Request/All Disputes

 

Please see attached.  This is TRO-12 1.1.8 and 1.1.9 regarding police request and fare disputes.  The protocol is cut and dry.  Please read the rules in its entirety.  

 

We cannot continue to allow the unsafe operations of trains that endangers our members.  Please use all common sense, but if someone is belligerent, unruly, refuses to pay the fare, abusive both verbally and/or physically follow the steps in the rule.  Please make sure all fare disputes go to the Conductor first.  The Conductor is the one who will resolve the issue one way or the other.   If the Conductor calls the NJTPD to have someone removed who did not adhere to the rules governed by 1.1.8, request the removal of such passengers.  NJTPD “MUST” remove the passengers(s) whether the passenger has a valid ticket or not.  When calling the Local Police, we are governed by their decision.

 

We must protect ourselves and one another.  The first step is to enforce NJ Transit’s rules and regulations.  NJTPD cannot make someone you feel is unsafe to the passengers, our members or themselves utilize the services because they have a valid ticket.  

 

I just ask everyone as stated earlier please use common sense.  If the issue is legit, you must follow the rule.  We are the Conductors of our trains, and the trains run as we go.  Please remain professional and courteous, but if you want someone removed from the train for not adhering to the Executive Order regarding mask wearing, fare refusal. any type of abuse to the crew or our passengers, call the police.  

 

Fraternally,

 

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