Progress Through Unity

NJ COVID Call Center- Avien International Inc.

Please see the statement below from the Human Resources and Medical Departments:

“In response to the COVID-19 outbreak, NJ TRANSIT is working with a company called Aviem International, Inc., an organization that specializes in people-centric emergency response. Given the needs of our workforce, we have set up this hotline to be answered 24 hours a day, seven days a week. In an effort to ensure all employees needs and questions are met, Aviem, which is an extension of the Medical and Leave Management team here at NJT, will be making outbound calls to employees to follow up on their cases going forward to inquire if their health has improved or changed, answer any questions they may have, as well as document and request information that may be missing or unclear in their case file. They will be calling from an 800 number and will leave messages if the employee does not answer. If an employee provided an email only, they will email the employee from the NJT medical account. In order for us to process their cases in a timely and accurate fashion, we request that employees respond to these outbound calls/emails. They should feel comfortable to provide information to those questions that are asked”.