Dear Members,
Smart-TD Local 60 and NJ Transit have partnered with the New Jersey Innovation Institute (an affiliate of NJIT) to develop a reality-based, scenario-driven de-escalation training program for our members. This program will directly address the challenges you face on the job.
To ensure the training is relevant and effective, we’re asking you to complete the attached survey. Your honest and accurate responses about your experiences with verbal and physical assault will be invaluable in shaping the program’s content. Providing your name in the survey is optional.
Thank you in advance for your participation. Your input is crucial to creating a safer working environment for all.
Sincerely,
Jerome
