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NJT 401/457 Contact Information 

IT has identified a problem affecting MVD users on iOS version 18.4.1, where the paperclip icon for attachments is not displaying in the Integrify app. This prevents users from uploading supporting documents in Rail E-Claims and Mileage & Tolls applications.

Our team has been actively troubleshooting and confirmed that the issue is isolated to iOS 18.4.1. A support ticket has been opened with the vendor for further investigation.

In the meantime, we recommend that MVD users refrain from upgrading to iOS version 18.4.1 until the issue is resolved.

We will continue to monitor the situation closely and provide updates as we receive new information from the vendor. 

Office of Information & Digital Technology(IT)

The upgrade is complete we have tested rail e-Claims and MATS and they are working as expected.  The issues with checkbox and attachment have been resolved.

If the users are experiencing issues with the screen have them refresh the page and/or clear browsing history (see attached doc).

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We have received a solution/workaround (attached) that resolves the issues below.

1. Users are unable to attach image file
2. Users are need to click on a checkbox multiple times to toggle the value.

In the meantime, anyone using their personal devices (iPhone/iOS or Android) can follow the instructions attached to fix the issue.

Download (PDF, 215KB)

Download (PDF, 113KB)

Dear Rail Employees,

Attached, you will find important information regarding the Rail Safety Boot/Shoe Program, including the updated list of available boots and shoes, as well as the Spring Shoe Truck Schedule. As always, all footwear on the list is offered at a discounted price exclusively for Rail employees.

Additionally, each employee is eligible to receive one $60.00 subsidy per calendar year for a regular boot or shoe purchase, and one $60.00 subsidy per calendar year for the purchase of a Winter Boot.

Important Notes:

• Employees may make multiple purchases at the discounted prices listed.
• Employees will only receive one $60.00 subsidy for a regular boot or shoe and one $60.00 subsidy for a Winter Boot per calendar year.

If you have any questions or would like to provide feedback on the program, please contact

Feeney, Safety Program Coordinator, atWFeeney@NJTransit.com

Please be sure to forward this email and/or print and post all attachments for employees not included in this communication.

Thank you!

Bill Feeney

Safety Programs Administrator

Agency Safety Management, Compliance

283-299 Market Street, Suite 700

Office: 973.491.8945

Cell: 862.279.4727

Download (PDF, 25.41MB)

Download (PDF, 365KB)

See below message from IT;

We received a few helpdesk tickets from T&E in regard to not being able to attach image file when submitting claims (especially the tolls receipts).

We were able to replicate the issue and found that the issue is present ONLY on MVD/iPhones with IOS Version 18.3.0 or 18.3.1. (this is the latest version on MVD/I-Phone)

We have notified the vendor, and they are looking into this issue.

In the meantime, they can use any other devices (i.e. personal Android, iPad, laptop, desktop or Kiosks & HOS PCs at signup locations) to submit claims that require an image to be attached.

See below instructions for searching NJT Payment Portal, you can find all mileage payments back to 2015